Shipping policy

Processing Time:

All orders require 3–8 business days for processing before shipping. Processing times may vary during sales, holidays, or high-volume periods.

Shipping & Delivery:

Once your order has been shipped, it is handled by the carrier. We are not responsible for lost, stolen, delayed, or damaged packages caused by USPS/UPS or any shipping carrier.

If your package is lost or damaged in transit, you must contact the carrier directly to open a claim:

• UPS: 1-800-742-5877
• USPS: 1-800-275-8777

If you need our assistance with documentation for your claim, please contact us before filing so we can help provide the required information.

Returns:

Returns are accepted within 5 days of delivery.

To qualify for a return:

• Items must be unopened, unused, and in original condition
• Return shipping costs are the responsibility of the customer

We do not accept returns on used or opened items.

Questions:

For any questions regarding shipping, returns, or package issues, please contact our customer support team. We are here to help with any concerns about your order.